Privacy Policy
Last updated: 06-06-2026
At Kristian Maersk & Co., we take care of your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have.
1. Data Controller
The data controller responsible for the processing of your personal data is:
Kristian Maersk & Co. ApS
CVR no.: 38589164
Address: Præstemarksvænge 10E, 4000 Roskilde, Denmark
E-mail: kundeservice@kristian-maersk.dk
Phone: +45 61777531
2. What information do we collect?
We may collect and process the following information:
Name, address, e-mail address, phone number, payment information, order history, delivery information, IP address, technical information about your device, and information about your use of our website.
We only collect information that is necessary in order to provide our services, process orders, provide customer service, improve the website, and comply with applicable legislation.
3. Purpose of processing
We process your personal data for the following purposes:
Processing and delivery of orders, customer service, administration of customer relationships, invoicing and bookkeeping, handling complaints and returns, improving our website, marketing if you have given consent, and compliance with legal obligations.
4. Legal basis
We process your personal data on the basis of one or more of the following legal grounds:
Performance of a contract, when you purchase goods or services from us.
Legal obligation, when we are required to store accounting records.
Consent, for example when signing up for a newsletter or accepting certain cookies.
Legitimate interest, for example in connection with customer service, security, and improvement of the website.
5. Recipients of personal data
We may share relevant information with trusted business partners when necessary to operate the webshop and provide our services.
This may include payment providers, shipping companies, IT suppliers, hosting providers, accounting systems, bookkeepers/accountants, and customer service or marketing tools.
We do not sell your personal data to third parties.
6. Transfer to countries outside the EU/EEA
If we use suppliers that process personal data outside the EU/EEA, we ensure that a valid transfer basis is in place, such as the European Commission’s Standard Contractual Clauses or other lawful safeguards.
7. Storage of personal data
We store your personal data for as long as necessary for the purposes for which the data was collected.
Information relating to purchases and payments is generally stored for 5 years after the end of the financial year in accordance with accounting rules. Other information is deleted when it is no longer necessary, or when consent is withdrawn, unless we are required to store it for a longer period.
8. Cookies
Our website uses cookies and similar technologies. Some cookies are necessary for the website to function, while others are used for statistics, functionality, or marketing.
Non-essential cookies are only used if you have given consent. You can change or withdraw your consent at any time via the cookie settings on the website.
9. Newsletter and marketing
If you sign up for our newsletter or consent to marketing, we use your information to send you news, offers, and relevant information.
You can unsubscribe at any time via the link in the e-mail or by contacting us.
10. Your rights
Under data protection legislation, you have the right to:
Access the information we process about you.
Rectification of incorrect information.
Erasure of information in certain cases.
Restriction of processing in certain cases.
Object to processing in certain cases.
Data portability in certain cases.
Withdraw consent, if the processing is based on consent.
If you wish to exercise your rights, you can contact us at kundeservice@kristian-maersk.dk.
11. Complaint
If you are dissatisfied with our processing of your personal data, you are welcome to contact us.
You also have the right to lodge a complaint with the Danish Data Protection Agency via www.datatilsynet.dk.
12. Changes
We may update this Privacy Policy if there are changes to our processing of personal data or applicable legislation. The latest version will always be available on our website.